Frequently Asked Questions

Everything you need to know about our professional at-home test kits

What makes your test kits professional-grade?

How accurate are the test results?

How long does it take to get results?

How do I use the test kit?

What should I do if I get unexpected results?

How should I store my test kit?

Are the test kits safe to use?

Is my information kept private?

What's your shipping policy?

Do you ship internationally?

What's your return policy if I'm not satisfied?

Still Have Questions?

Our customer support team is here to help you with any additional questions.

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