Thank you for visiting our website and considering our products and services! We do business only under certain terms which are stated below. Let us know now if you would like us to consider any modifications.

USER AGREEMENT
By using our website or purchasing our professional at-home test kits, you enter into a binding agreement with Cialix LLC. Please read these terms carefully before proceeding. Key points to note: disputes will be resolved through binding arbitration rather than court proceedings, you waive the right to a jury trial and class action participation, and our liability is limited as outlined below. You may request to opt out of the class action waiver by contacting us in writing before completing a purchase.

ELECTRONIC CONSENT & COMMUNICATIONS
When you provide your contact information on our website, you give us express written consent to communicate with you via email, phone calls, and text messages about your orders, product updates, and promotional offers. This may include automated dialing systems and prerecorded messages. Consent to communications is not required to make a purchase - you can always contact us directly at 1-844-524-0388. You may opt out of promotional communications at any time. Standard message and data rates apply. All calls may be recorded for quality assurance. You agree to conduct business with us electronically. To withdraw electronic consent or request paper copies, email [email protected].

CUSTOMER SUPPORT
Our dedicated support team is available to assist you with any questions about our professional test kits, orders, or account. Contact us at 1-844-524-0388 or email [email protected].

AGREEMENT OVERVIEW
This is a binding agreement between you (the customer) and Cialix LLC (the company). These Terms and Conditions govern your use of our website (homediagnosticshub.com) and the purchase of our professional at-home test kits. By using our website or making a purchase, you agree to these terms.

ACCEPTANCE OF TERMS
By using our website or placing an order, you accept these Terms of Use and our Privacy Policy. If you do not agree with these terms, please do not use our website or purchase our products. Your use of the website or completion of a purchase confirms that you have read, understood, and agreed to all terms outlined in this agreement.

These Terms of Use represent the complete agreement between you and Cialix LLC regarding your use of our website and purchase of our products. This agreement supersedes any prior agreements or understandings. By clicking “I Agree,” “Complete Checkout,” “Submit,” or similar buttons, or by accessing our website, you indicate your acceptance of these terms. We recommend saving or printing these terms for your records.

You agree not to access our website if doing so would violate applicable laws in your jurisdiction. Check the “Last Updated” date at the top of this page - any changes to this document become effective immediately upon posting.

This website offers health and wellness products and services intended for adult use only. By accessing this site, you acknowledge that you are 18 years or older and are using this site voluntarily for informational and purchasing purposes related to health supplements and wellness testing solutions.

Products and Selectable Prices We Offer


TEST KITS:


At-Home Semen Test Kit
One-Time Purchase: $299.99

Subscription:
15-Day Plan – Renews and ships every 15 days – $254.99 (15% off per kit)
30-Day Plan – Renews and ships every 30 days – $254.99 (15% off per kit)
60-Day Plan – Renews and ships every 60 days – $254.99 (15% off per kit)
90-Day Plan – Renews and ships every 90 days – $254.99 (15% off per kit)
Pick your bottle amount per shipment. Cancel anytime.

At-Home Metabolism Test Kit
One-Time Purchase: $229.99

Subscription:
15-Day Plan – Renews and ships every 15 days – $195.49 (15% off per kit)
30-Day Plan – Renews and ships every 30 days – $195.49 (15% off per kit)
60-Day Plan – Renews and ships every 60 days – $195.49 (15% off per kit)
90-Day Plan – Renews and ships every 90 days – $195.49 (15% off per kit)
Pick your bottle amount per shipment. Cancel anytime.

At-Home Testosterone Test Kit
One-Time Purchase: $229.99

Subscription:
15-Day Plan – Renews and ships every 15 days – $195.49 (15% off per kit)
30-Day Plan – Renews and ships every 30 days – $195.49 (15% off per kit)
60-Day Plan – Renews and ships every 60 days – $195.49 (15% off per kit)
90-Day Plan – Renews and ships every 90 days – $195.49 (15% off per kit)
Pick your bottle amount per shipment. Cancel anytime.


SUPPLEMENTS:


Cialix 30 Day Supply
One-Time Purchase: $89.99

Subscription:
15-Day Plan – Renews and ships every 15 days – $76.49 (15% off per bottle)
30-Day Plan – Renews and ships every 30 days – $76.49 (15% off per bottle)
60-Day Plan – Renews and ships every 60 days – $76.49 (15% off per bottle)
90-Day Plan – Renews and ships every 90 days – $76.49 (15% off per bottle)
Pick your bottle amount per shipment. Cancel anytime.

Climaxin 30 Day Supply
One-Time Purchase: $89.99

Subscription:
15-Day Plan – Renews and ships every 15 days – $76.49 (15% off per bottle)
30-Day Plan – Renews and ships every 30 days – $76.49 (15% off per bottle)
60-Day Plan – Renews and ships every 60 days – $76.49 (15% off per bottle)
90-Day Plan – Renews and ships every 90 days – $76.49 (15% off per bottle)
Pick your bottle amount per shipment. Cancel anytime.


Test Kit Disclaimer
Our at-home test kits are designed to provide health screening and monitoring capabilities. Test results are for informational purposes and should not replace professional medical diagnosis or treatment.

The information provided on our website and in communications is for educational purposes only and should not replace professional medical advice. Always consult your healthcare provider to interpret test results and for any health concerns, especially if you have existing health conditions or are taking medications. Our test kits are designed to provide convenient health insights as part of your personal wellness routine.

HEALTH & TESTING DISCLAIMERS
Our test kits provide accurate results when used according to the included instructions. Test results should be used as a screening tool and not as a sole method for medical diagnosis. Always consult your physician to interpret test results and determine appropriate next steps, especially if you have medical conditions or concerns. Follow all test kit instructions carefully to ensure accurate results.

At-home test kits are regulated medical devices designed for consumer use. These products are not intended to replace professional medical testing or healthcare advice. By using our test kits, you acknowledge that you are doing so as part of your personal health monitoring routine and not as a substitute for professional medical care.

COMMUNICATION CONSENT
By providing your contact information on our website, you consent to receive communications from Cialix LLC via phone, email, and text messages about your orders, product updates, and promotional offers. This includes automated calls, prerecorded messages, and text messages, even if your number is on a Do Not Call registry. Consent to marketing communications is not required to purchase our products - you can always contact us directly at 1-844-524-0388. Standard messaging rates apply. To opt out of promotional messages, reply “STOP” to any text message or contact our support team.

PLACING ORDERS

Order Processing: We reserve the right to accept or refuse any order for our professional test kits. Your order becomes binding only when you receive shipment confirmation. If we cannot fulfill your order, you will receive a full refund.

Accuracy of Information: You are responsible for providing accurate shipping and billing information. Orders shipped to incorrect addresses due to inaccurate information provided are your responsibility.

Product Availability: All products are subject to availability. If an item is out of stock, we will notify you promptly and offer the option to wait for restock or cancel your order.

Delivery: Delivery dates are estimates and not guaranteed. They may be affected by circumstances beyond our control. If signature confirmation is required, ensure someone is available to sign. You are responsible for collecting packages from postal depots or arranging alternative delivery times.

Personal Use Only: All products are for personal use only and may not be resold, redistributed, or exported. Resale of our products constitutes trademark and copyright infringement and may result in legal action and damages of $5,000 per occurrence.

Shipping & Delivery: We partner with trusted carriers for product delivery. Claims for lost, late, or damaged shipments must be filed with the carrier. We can provide carrier contact information upon request.

Payment: Payment is due at the time of order. Orders are processed only after payment authorization is received and funds are cleared. Incomplete payments may result in order suspension or cancellation.

SUBSCRIBE & SAVE PROGRAM
Enjoy automatic savings with our Subscribe & Save program. When you subscribe, you’ll receive up to 15% off on every order with automatic delivery of your favorite performance supplements and wellness products. Your subscription ensures you never run out of the products that support your energy and vitality goals. Easily manage your subscription through our online portal - update delivery schedules, modify products, or cancel anytime with just one click. Our support team is available 24/7 via phone, email, or live chat to assist you with subscription management.

BILLING & CREDIT CARD CHARGES
By placing an order, you authorize Cialix LLC to charge your credit card for the items in your shopping cart at checkout. All charges will appear on your credit card statement as: CIALIX8445240388. If you have questions about any charges on your statement, please contact our customer service team at 1-844-524-0388 or [email protected].

REFUND POLICY

Fraud & Unauthorized Transactions: We immediately refund all fraudulent or unauthorized charges, including shipping and handling fees. Contact us immediately if you notice unauthorized charges.

Product Refunds: Additional refund requests are evaluated on a case-by-case basis. Customers may receive one refund per product ordered. Multiple refund requests for the same product are not permitted unless the product is defective. We reserve the right to deny refunds in cases of suspected abuse or bad faith requests.

Refund Processing: To process a refund, you must provide your name and delivery address. Incomplete or incorrect information will delay processing. Once approved, refunds are applied within 5 business days but may take up to 30 days to appear on your credit card statement depending on your bank.

For refund questions or assistance, contact Customer Support at 1-844-524-0388 or [email protected].

RETURN POLICY

Return Authorization Required: All returns must be pre-approved with a Return Merchandise Authorization (RMA) number. Products returned without an RMA will not be refunded. Contact customer service at 1-844-524-0388 to request an RMA before returning any items.

Return Process:

1. Contact support to obtain your RMA number
   
2. Clearly write the RMA number on the outside of the package
   
3. Ship the product to our Returns Department within 30 days of purchase
   
4. You are responsible for return shipping costs and package tracking
   
   Return Fees:
   

• Original shipping and handling charges are non-refundable
  
• $5.00 restocking fee per unit applies to all returns
  
• If we provide a return shipping label, $9.95 will be deducted from your refund
  
• For promotional bundles or bonus offers, all items must be returned or the bonus item value will be deducted from your refund
  
  Returns Deadline: Products must arrive at our Returns Department within 30 days of the original purchase date.
  
  To request a Return Merchandise Authorization (RMA), contact support at 1-844-524-0388.
  
  CUSTOMER SERVICE
  Our customer support team is available to assist you with questions about our performance supplements, wellness products, orders, subscriptions, or returns. Reach us at 1-844-524-0388 or email [email protected].
  
  WARRANTIES, LIMITATION ON LIABILITY & INDEMNIFICATION
  Except as otherwise provided herein, our products and services are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability or fitness for any particular purpose. Company liability hereunder shall in no event exceed an amount equal to the amount actually paid by you to Company in the month prior to a claim under this section, regardless of the basis for the claim. You understand that this is a significant limitation on your right to sue Company and you should not proceed if you do not agree. You agree to defend, indemnify and hold harmless Company, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use by you of the Sites, including claims by other users of your equipment, access, products or membership. Notwithstanding the foregoing, nothing contained herein shall be construed to limit Company liability for its own negligence except where allowed by law.
  
  YOUR REPRESENTATIONS
  By using our website and purchasing products, you confirm that: (1) you are 18 years or older, (2) you have read and understand these terms, (3) products purchased are for personal use only and not for resale or commercial distribution, and (4) all information provided to us is accurate and truthful. We reserve the right to contact you via email, phone, or mail regarding your orders, customer satisfaction surveys, and follow-up communications about your purchases or inquiries.
  
  INTELLECTUAL PROPERTY
  The Website and all of its contents including, but not limited to, articles, other text, photographs, illustrations, graphics, product names, designs, logos, and the collection, arrangement, and assembly of all content (collectively, “the Intellectual Property”) are protected by copyright, trademark, and other laws of the United States, as well as international conventions and the laws of other countries. The Intellectual Property is the exclusive property of Cialix LLC or its licensors. No license or ownership rights in or to any of the Intellectual Property are conveyed to You by virtue of this Agreement or by Your purchase of any Product from the Website.
  
  SITE CONTENT
  Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Sites, nor for any offensive, defamatory or obscene posting made by any user. Under no circumstances will Company be liable for any loss or damage caused by your reliance on information obtained through the content on the Sites. It is your responsibility to evaluate the accuracy, completeness and usefulness of any information, opinion, advice or other content available through the Sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion,advice or other content. This website and/or the marketing of Cialix LLC may offer online products and/or services that are adult in nature. It may contain graphic depictions and descriptions of explicit sexual activity and/or sell adult products. You acknowledge that you are aware of the nature of the content on this site, that you are not offended by it, and that you access this site voluntarily.
  
  
  WEBSITE USER CONDUCT AND RESTRICTIONS
  This website offers health and wellness products and services intended for adult use only. By accessing this site, you acknowledge that you are 18 years or older and are using this site voluntarily for informational and purchasing purposes related to health supplements and wellness testing solutions.
  
  WEBSITE USER CONDUCT AND RESTRICTIONS
  You must be 18 years of age or older to access Our Website. As a user of the Website, You agree that in connection with Your use of the Website and the content You will not use the Website for any unlawful purpose;
  
  THIRD-PARTY SITES
  The Company Sites contain links to other Sites, resources and advertisers. Company is not responsible for the availability of these external Sites nor does it endorse or is it responsible for the contents, advertising, products or other materials made available on or through such external Sites. Under no circumstances shall Company be held responsible or liable, directly or indirectly, for any loss or damage caused, or alleged to have been caused, to a user in connection with the use of or reliance on any content, goods or services available on such external Sites. You should direct any concerns to such external Site’s administrator or webmaster.
  
  FORCE MAJEURE
  Cialix LLC shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond Our reasonable control, including but not limited to: acts of God; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay Cialix LLC performance.
  
  DECLINED, REJECTED, STOPPED AND VOIDED PAYMENTS
  In the event that the payment method on file is unable to process a payment, is declined, rejected, stopped, voided, results in a chargeback, or otherwise fails for any reason to cover charges due for products or services, including those provided by any reseller partners, I acknowledge and agree that the full balance owed remains my financial responsibility, regardless of whether the products or services have been accessed, used, or received. My account will be referred to an external collections agency to recover the outstanding amount, and an additional $50 service charge will be added to the balance. Furthermore, I will be responsible for any and all fees incurred during the recovery process, including but not limited to collection agency fees, chargeback fees, legal fees, and accrued interest as applicable.
  
  REVERSALS AND CHARGEBACKS
  We consider chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services and as such will be treated. We reserve the right of filing a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity while visiting this website is strictly monitored. All visitor’s activity while viewing this website is digitally captured by video monitoring as well as the mobile or desktop device ID, a unique identifier specific to the device used while viewing and ordering through our website. The website security also captures all ip address information and all additional information available being monitored and that this information may be used in a civil and/or criminal case(s) against anyone attempting to use this website and or services in a fraudulent manner or theft of services. If a reversal or chargeback claim is filed with the cardholder’s bank, refund requests will be denied by our risk management department to prevent fraudulent activity attempting to obtain multiple refunds.
  
  TRADEMARKS
  The website content, product names, product lines, website names, promotion and offer names, and all related trade and service marks are and shall remain the exclusive intellectual property of Company. You specifically acknowledge that this Agreement does not confer upon you any interest in or right to use any trademark or service mark of Company or its Affiliates, unless you first receive the prior written consent of Company, which Company may grant or withhold in its sole discretion.
  
  DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER
  PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR AND YOUR BUSINESS’ RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AND YOUR BUSINESS AGREE THAT ANY CLAIM THAT YOU OR YOUR BUSINESS MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU AND YOUR BUSINESS ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU AND YOUR BUSINESS WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. YOU AGREE THAT YOU AND YOUR BUSINESS MAY ONLY BRING A CLAIM IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
  

THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. HOWEVER, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING INJUNCTIVE AND DECLARATORY RELIEF OR STATUTORY DAMAGES) AND MUST FOLLOW THESE TERMS AS A COURT WOULD.

If you have a complaint, dispute, or controversy, you agree to first contact us at [email protected] to attempt to resolve the dispute or controversy informally. Any controversy or claim arising out of or related to the use of the Website, any product, service, or software, these Terms, the Privacy Policy, any affiliate agreement, or your relationship with us that cannot be resolved through such informal process or through negotiation within 120 days shall be resolved by binding, confidential arbitration administered by the American Arbitration Association (“AAA”), and judgment on the award rendered may be entered in any court having jurisdiction thereof. We agree that any claim we may have against you or your business will also be subject to this arbitration provision, except as provided in Sections 20 and 21 below. The arbitration will be conducted by a single neutral arbitrator in the English language in St. Louis County, Missouri, unless we both agree to conduct the arbitration by telephone or written submissions. The arbitrator shall be selected by agreement of the parties or, if the parties cannot agree, chosen in accordance with Rules of the AAA. The arbitration will be conducted in accordance with the provisions of the AAA’s Commercial Arbitration Rules and Procedures, in effect at the time of submission of the demand for arbitration. The AAA’s Rules are available at www.adr.org or by calling 1-800-778-7879. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms and Conditions of Use and Sale, the Privacy Policy, this arbitration provision, and any other terms incorporated by reference into these Terms and Conditions of Use and Sale. The arbitrator shall have the exclusive and sole authority to determine whether any dispute is arbitrable. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to this agreement and whether a non-signatory to this agreement can enforce this provision against you or Cialix LLC.

Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s Rules. In all other respects, the parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses.

The arbitrator shall follow the substantive law of the State of Idaho without regard to its conflicts of laws principles. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the Federal Arbitration Act, 9 U.S.C. §§ 1-16, as amended. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You and Cialix LLC agree that disputes will only be arbitrated on an individual basis and shall not be consolidated, on a class wide, representative basis, or with any other arbitration(s) or other proceedings that involve any claim or controversy of any other party. You and Cialix LLC expressly waive any right to pursue any class or other representative action against each other.

Failure or any delay in enforcing this arbitration provision in connection with any particular claim will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other claims except that all claims must be brought within 1 year after the claim arises (the 1 year period includes the 120-day informal resolution procedures described above).

This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act, 9 U.S.C. §§ 1-16, as amended.

This provision survives termination of your account or relationship with Cialix LLC, bankruptcy, assignment, or transfer. If the class action waiver is deemed unenforceable (i.e., unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.