VIP Membership Benefits

Exclusive savings and premium access for our valued test kit customers

Elite VIP Membership - Unlock Maximum Savings

Join our VIP program and unlock exclusive savings and premium benefits on professional at-home test kits. Choose from three premium tiers designed to maximize your health testing value. Each membership is billed monthly on a recurring basis and can be cancelled anytime with zero penalties. All benefits activate immediately for all future orders.



Gold VIP Membership – $7.99/month

  • FREE standard shipping on all orders
  • 20% OFF all professional test kits
  • Priority customer support
  • Exclusive access to member-only deals



Platinum VIP Membership – $9.99/month

  • FREE standard shipping on all orders
  • 35% OFF all professional test kits
  • Priority customer support
  • Early access to new test kits
  • Exclusive member-only offers



Blackcard VIP Membership – $12.99/month

  • FREE EXPEDITED shipping on all orders
  • 50% OFF all professional test kits
  • VIP priority support (24/7 access)
  • Early access to new test kits
  • Exclusive member-only promotions
  • Secret insider deals & bonuses



Billing & Payment

  • Membership fees are billed every 30 days on a recurring basis until cancelled
  • Charges will appear on your statement as: CIALIX8445240388
  • Taxes may apply based on your location
  • All payments are processed securely with bank-level encryption



Complete Flexibility - Cancel Anytime

  • Cancel your VIP Membership at any time with ZERO penalties or fees
  • To prevent additional charges, submit cancellations at least 3 business days before your next billing date
  • You retain ALL membership benefits through the end of your current billing cycle after cancellation
  • No questions asked, no hassle, no commitment beyond your current cycle



30-Day Satisfaction Guarantee

Every VIP Membership comes with our iron-clad 30-day satisfaction guarantee.

  • Get a full refund within 30 days of your initial membership charge if you’re not completely satisfied
  • Fraudulent or unauthorized transactions are automatically refunded
  • Membership fees are non-refundable after the initial 30-day guarantee period
  • Your satisfaction drives our success



Returns on Test Kits Purchased with Membership Discount

Test kits purchased at VIP Member pricing are eligible for return within our standard return policy.

  • All returns must be requested within 30 days of your order date.
  • Unopened test kits may be returned for a full refund.
  • Shipping and handling fees are non-refundable on returned items.



Need Assistance?

Our VIP support team is ready to help with membership questions, cancellations, or refund requests.

Contact us at: [email protected] or call 1-844-524-0388